It is your responsibility to have a computer which is working and compatible with Canvas. We are here to help you.

If you have a question regarding Canvas, try this helpful guide.
If you are having trouble with Canvas, it is probably because you are not using the right browser or don't have an Add-in.

Recommended Browsers

It is recommended that you use Firefox. Chrome & Safari are also compatible. There have been multiple reports on issues with Internet Explorer.

To download Firefox browser, go to http://www.firefox.com

Portable Browsers

If you are using computers in the library or otherwise using computers where the above suggested browsers might not be available, here is some good news. You can now put Firefox or Chrome on a USB drive and use it wherever you go. Below are the hyperlinks for the portable Firefox browser.

Firefox: http://portableapps.com/apps/internet/firefox_portable

If you run into a problem, check to see if you have the required Plug-ins

To use all the features of Canvas, it is required that you download all the plug-ins necessary for your computer. Below is the list of plug-ins. Click the corresponding hyperlink to go to its website to download.

Adobe Flash: The majority of the web videos will be in flash. To download the latest version, click HERE.
http://get.adobe.com/flashplayer/
Adobe Reader: Adobe Reader is required to read PDF files. To download the latest version, click HERE.
http://get.adobe.com/reader/
Java: Java is a free program that makes it possible for many communication features to work effectively. For example, Chat applets work on the Java platform. Without Java, Chat applications will not work in Canvas. To download the latest version of Java, click HERE.
http://www.java.com/en/download/index.jsp